EXAMINE THIS REPORT ON 台灣手遊

Won't be able to login to the application. Hold receiving an mistake. App is English even so the error is in Chinese so I have no idea what it is actually. Rebooted cell phone, uninstalled/reinstalled application, turned off information for a couple of minutes, but no use. I continue to can not log in on the app.官方那幾位客服都說不明白